Effective Date:** 1/20/2021

Thank you for shopping with us! If you are not entirely satisfied with your purchase, we're here to help.

**1. Eligibility for Refunds:**
To be eligible for a refund, you must meet the following criteria:
- The item must be unused and in the same condition that you received it.
- You must have the receipt or proof of purchase.

**2. Timeframe for Refunds:**
You have [30 days] from the date of purchase to request a refund. After this period, unfortunately, we cannot offer you a refund or exchange.

**3. Refund Process:**
To initiate a refund, please follow these steps:
- Contact our customer service team at contact@isaiah431.com.
- Provide your order number and reason for the refund.
- Once your request is approved, you will receive instructions on how to return the item.

**4. Processing Refunds:**
Refunds will be processed within [7-10 business days] after we receive the returned item. The refund will be issued to the original payment method.

**5. Non-Refundable Items:**
Certain items are non-refundable, including:
- Gift cards
- Downloadable software products
- Some health and personal care items

**6. Exchanges:**
If you need to exchange an item for the same item, please contact us. We will guide you through the exchange process.

**7. Shipping Costs:**
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

**8. Changes to the Policy:**
We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page with an updated effective date.

If you have any questions about our refund policy, please contact us at contact@isaiah431.com

​Thank you for your understanding!